Privacy Policy

Effective Date: 2 December, 2024

Introduction

At Coverletters, we prioritize your privacy and are dedicated to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you interact with our services.

By using Coverletters, you agree to the practices described in this policy.

What Information We Collect

To provide you with an exceptional experience, we collect the following types of information:

  • Personal Information: This includes your name, email address, and payment details, provided during account creation or transactions.
  • Account Credentials: Information like usernames and passwords required to access your account securely.
  • Uploaded Documents: Files such as resumes, cover letters, or other job-related materials you submit for analysis or generation.
  • Communication Data: Details from your interactions with our support team or other communications.
  • Usage Data: Technical data such as IP address, browser type, time spent on specific features, and site activity to understand how you use our platform.

How We Use Your Data

We use the data we collect to:

  • Deliver and maintain our services to ensure they work as intended.
  • Notify you about important updates, feature launches, or service changes.
  • Provide customer support and address technical issues.
  • Analyze user behavior to improve our tools and services.
  • Meet legal obligations or enforce our terms and policies.

Data Security

Coverletters employs robust security measures to protect your data from unauthorized access, misuse, or loss. While we strive to maintain industry-standard security, no method of transmission or storage is completely secure. We recommend taking appropriate precautions when sharing your information.

Third-Party Involvement

Coverletters may include links to third-party websites or integrate with external services for specific features. We are not responsible for the privacy practices of these third parties and encourage you to review their policies.

Policy Updates

Our Privacy Policy may be updated periodically to reflect changes in our practices or for compliance with legal requirements. All updates will be published on this page, and we encourage you to review this policy regularly.

Contact Information

If you have any questions or concerns about our Privacy Policy, please contact us at:

  • Email: salman@coverletters.co