Refund Policy

At Coverletters, we aim to provide exceptional services and ensure your satisfaction. This refund policy outlines the conditions under which we issue refunds for our subscriptions and services.

We offer a 7-day money-back guarantee for all new subscriptions. If you are not satisfied with our services within the first 7 days, you may request a full refund.

After the initial 7-day period, subscriptions become non-refundable for the current billing cycle. Canceling your subscription will stop future billing but will not result in a refund for the remaining period of the current cycle.

Non-Refundable Credits: Purchased credits are non-refundable and remain valid in your account until they are used.

Technical Issues: If technical difficulties prevent you from using your credits, please contact our support team for resolution.

To request a refund within the eligible period, please follow these steps:

• Contact our support team at salman@coverletters.co.
• Provide your account email and the reason for your refund request.
• Our team will review your request and process eligible refunds within 5-10 business days.
• Refunds will be issued to the original payment method used for the purchase.

Coverletters reserves the right to deny refund requests in the following cases:

• Refund requests not made in good faith.
• Attempts to abuse or exploit the refund policy.

Please note that enterprise plans and custom packages may have different refund terms outlined in their specific service agreements.

If you have questions about this refund policy or need assistance with a refund request, please contact our support team:

• Email: salman@coverletters.co